DS026 :: Kerry Bodine, Consultant & Co-Author of Outside In

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This episode features an interview with Kerry Bodine, Consultant & Co-Author of Outside In

Brought to you by our sponsor: MarksAndLogos.com

00:00 Intro Theme

00:11 Introductions/Interview with Kerry Bodine.

Links / topics mentioned:

• Carnegie Melon

• Forrester Research

• Customer Success Manager

• Customer Experience Professionals Association

• Wells Fargo

• SXSW Panel

• Netflix

• Customer Centric Approach

• Responsive Web Design

• World Usability Congress

• Service Design Network Global Conference

• User Experience

• Service Design

• Customer Experience

• Journey Mapping

• Doberman

• EISE – Service Innovation School & Startup Accelerator

• Hyper Island

• Livework São Paulo

• Trello

• Hipmunk

• Tripit

• Interviewing users by Steve Portigal

• styleborg.com

• ieee

• Samsung Wearable Tech

• Apple iPhone

23:52 End

Contact Information:

• @kerrybodine

Have an idea for an interview? Contact me on LinkedIn: Gerard Dolan

Let’s connect! Join our Facebook group. Join our LinkedIn group. Follow us on Twitter: @uxDiscoverySess

Theme music by: Gerard Dolan

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